Connecting Apple Health — setup and troubleshooting

How to connect Apple Health to FitGlue via the mobile app.

📅 8 February 2026

Overview

Apple Health connects to FitGlue via the FitGlue mobile app on iOS. This uses Apple's HealthKit framework, which only allows health data access from apps installed on the device. There is no web-based connection — you must install the FitGlue app from the App Store.

Authentication Type

App Sync — HealthKit permissions requested within the FitGlue iOS app.

Setup

  1. Install the FitGlue app from the Apple App Store.
  2. Sign in to your FitGlue account in the app.
  3. Grant HealthKit permissions — The app will prompt you to allow access to workouts, heart rate, and route data. Enable all categories.
  4. Verify — Your recent Apple Watch workouts should begin appearing in your FitGlue dashboard.

Permissions Requested

  • Workouts — Activity type, duration, distance, calories
  • Heart Rate — HR samples during workouts
  • Workout Routes — GPS coordinates for outdoor activities

Common Issues

"No HealthKit permissions" — Go to iPhone Settings → Privacy & Security → Health → FitGlue and enable all categories. You may need to toggle them off and on if they were previously denied.

Background sync not working — Enable Background App Refresh for FitGlue in iPhone Settings → General → Background App Refresh. iOS aggressively restricts background activity for battery life.

Old workouts not syncing — The app syncs workouts incrementally. Very old workouts (before the app was installed) may require opening the app multiple times to trigger a full historical sync.

No GPS routes — Routes are only available for outdoor activities recorded with GPS (Apple Watch with GPS or connected phone GPS). Indoor workouts have no routes.

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